Billing
How Bento bills identified users and what is (and isn't) included inside every plan.
Billing model
Usage is based on identified users
Bento charges for identified users—people in your account with a unique email address. We calculate the count daily, roll it into your monthly invoice, and expose the live tally directly inside the billing portal.
Anonymous visitors (records without an email) never count toward your usage, so you can keep importing and tracking prospects without worrying about surprise charges.
Transparent pricing
Pricing updates in real time, so you always know where your daily usage stands before invoices go out. If something looks off, you can pause growth experiments, remove unused contacts, or talk with us before the month closes.
What's Included
All products and features across Bento including Broadcasts, Flows, Transactional Emails, Forms, Popups, Spam API, Attribution & Analytics, A/B testing, integrations, email templates, and API access.
What's Not Included
Web hosting, domain registration, or any professional services outside the platform.
Trial Period
We offer a 30-day free trial. A credit card is required upfront to get started.
Cancellation Policy
Bento is completely self-serve—you can cancel your subscription at any time without contacting support.
Annual Plans
Annual contracts are available on request and may include custom pricing or discounts.
Team Members
Invite as many teammates or agents as you like. Additional seats do not incur extra fees.
Discounts
Non-profits and early-stage startups can reach out to our support team to discuss discounted pricing options.
Refund Policy
See the refund policy inside our Platform Terms & Conditions.