Knowledge Base
Deep-dive explainers to help you configure Bento, interpret metrics, and troubleshoot edge cases.
analytics · deliverability
Engagement Score
Decode Bento's engagement letter grade and keep your list in the healthy A/B range.
Open guide →compliance · deliverability
Gmail Authentication Requirements
Meet Google's high-volume sender rules so your campaigns keep landing in the inbox.
Open guide →analytics · deliverability
Tracking Pixels
Why pixel placement changes reported open rates and how Bento avoids inflated analytics.
Open guide →analytics · personalization
Understand Visitors
Learn how Bento tracks anonymous visitors, identified users, and the data we store for each profile.
Open guide →analytics · reporting
UTM Tracking & Ad Attribution
Tag links with UTMs, follow the visitors they generate, and troubleshoot missing data in Bento.
Open guide →automation · sequences
Backfill an Email Sequence
Re-enroll subscribers so they receive the new messages you add to an existing Bento sequence.
Open guide →personalization · liquid
Use JSON Data in Email Templates
Fetch external JSON and render it with Bento's Liquid helpers to personalize outbound email on the fly.
Open guide →content · liquid
Pull RSS Feeds into Email
Use Bento's Liquid helpers to stream your latest posts, episodes, or releases straight into a campaign.
Open guide →automation · qa
Test Bento Flows Before They Launch
Use Bento's built-in test suite to replay events, validate split logic, and ship automations with confidence.
Open guide →deliverability · troubleshooting
Email Bounce Field Guide
Decode the bounce codes Bento surfaces, understand retry behavior, and keep your sending reputation healthy.
Open guide →forms · automation
Build Forms with Bento's AI Designer
Name your form events, let Bento's AI restyle the markup, and automate follow-up actions in minutes.
Open guide →